Privacy Policy

Last Updated: 09/10/2025

At Vigraham, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase from us. Please read this policy carefully to understand our practices.

1. Information We Collect

We collect the following types of information to provide you with the best shopping experience:

a. Personal Information

When you make a purchase or contact us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information (processed securely through third-party payment gateways)
  • b. Non-Personal Information

We may automatically collect information such as:

  • Browser type and version
  • Device information
  • IP address
  • Pages visited and time spent on the website
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates and customer service messages
  • Improve our website, products, and services
  • Send promotional offers (only if you have opted in)
  • Comply with legal requirements

3. How We Protect Your Information

We use industry-standard security measures to protect your personal data, including:

  • Secure Sockets Layer (SSL) encryption for online transactions
  • Limited access to customer data by authorized personnel only
  • Regular website and data security audits

However, please note that no online transmission or storage system can be guaranteed 100% secure.

4. Sharing Your Information

We do not sell or rent your personal data.
We may share limited information with:

  • Payment processors (for completing transactions)
  • Shipping partners (for order delivery)
  • IT service providers (for website maintenance and analytics)

All third parties are bound by confidentiality and data protection agreements.

5. Cookies

Our website uses cookies to:

  • Enhance user experience
  • Remember your preferences
  • Track website traffic and improve performance

You can disable cookies through your browser settings, though some parts of the website may not function properly without them.

6. Your Rights

You have the right to:

  • Access, correct, or delete your personal data
  • Withdraw consent to marketing communications
  • Request details about the data we hold about you

To exercise these rights, contact us at info@thevigraham.com

7. Data Retention

We retain your personal data only for as long as necessary to:

  • Fulfill your orders
  • Comply with legal obligations
  • Resolve disputes and enforce our policies

8. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices or content of third-party websites.

9. Changes to This Privacy Policy

Vigraham reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Vigraham
Email: info@thevigraham.com
Phone: +919790272288