Terms and Conditions

Last Updated: 09/10/2025

Welcome to Vigraham!
By accessing or purchasing from our website (www.thevigraham.com or related domains), you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. General

  • These Terms govern your use of our website and all purchases made through it.
  • By placing an order, you confirm that you are at least 18 years old or have parental/guardian consent.
  • Vigraham reserves the right to update, change, or replace any part of these Terms at any time. Updates will be posted on this page with a revised date.

2. Products

  • All our products — including God idols, wooden carvings, and paintings — are handcrafted or sourced from skilled artisans.
  • Minor variations in color, size, or texture may occur due to the handmade nature of items. These are not considered defects.
  • Product images on the website are for representational purposes only. Actual products may slightly differ.

3. Pricing & Payments

  • All prices listed are in Indian Rupees (INR) and include applicable taxes, unless stated otherwise.
  • Prices are subject to change without prior notice.
  • We accept payments through secure online gateways. Vigraham does not store your credit/debit card details.
  • In case of a pricing or typographical error, we reserve the right to cancel or adjust the order after notifying you.

4. Orders & Acceptance

  • Once you place an order, you will receive an acknowledgment email.
  • Your order is confirmed only after payment has been successfully processed.
  • We reserve the right to refuse or cancel any order due to stock unavailability, pricing errors, or suspicion of fraudulent activity.

5. Shipping & Delivery

  • We strive to deliver products safely and promptly as per our Shipping Policy.
  • Delivery timelines are indicative and may vary due to courier or logistical delays.
  • Risk of loss and title for the products pass to you upon delivery.

6. Returns, Replacements & Refunds

  • Please review our Refund & Return Policy for detailed terms.
  • We offer replacements or refunds only for items that are damaged, defective, or incorrect upon delivery.

7. Cancellations

  • Orders can be cancelled within 24 hours of purchase if not yet shipped.
  • Once dispatched, orders cannot be cancelled or modified.

8. Intellectual Property

  • All content on the Vigraham website — including logos, product photos, descriptions, and text — is the property of Vigraham.
  • You may not reproduce, copy, or distribute any part of the site without our written permission.

9. User Conduct

You agree not to:

  • Use the website for unlawful or fraudulent activities.
  • Upload or transmit any harmful code, malware, or disruptive content.
  • Impersonate another person or misrepresent your affiliation with Vigraham.

10. Limitation of Liability

  • Vigraham and its associates shall not be liable for any indirect, incidental, or consequential damages arising from the use or inability to use our website or products.
  • In no event shall our total liability exceed the amount paid by you for the product purchased.

11. Third-Party Links

  • Our website may contain links to third-party sites for your convenience.
  • Vigraham is not responsible for the content, privacy practices, or policies of those external websites.

12. Governing Law

  • These Terms are governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts in Chennai

13. Contact Us

For any questions about these Terms and Conditions, please contact us at:

Vigraham
Email: info@thevigraham.com
Phone: +919790272288